South Feather Water and Power Agency’s Board of Directors and staff recognize the critical role of communication towards the strategic direction of the district.
The communications plan reflects careful thought and analysis of the district’s diverse audiences towards an understanding of topics including capital expenditures and programs associated with hydro energy production and water treatment infrastructure.
The Strategic Communications Plan is intended to employ strategies and tactics that will provide a foundation for the district’s mission and vision to all stakeholders ensuring that SFWPA’s commitment to community involvement is consistent with an exceptional level of service and operational effectiveness.
This document is to serve as a guide for multidirectional communication to solicit and convey information to District stakeholders, Board of Directors, Employees and the Greater Community.
South Feather Water & Power Agency is fully committed to providing accessible facilities, elements and
channels of communication to all members of the public. As part of this commitment, South Feather Water & Power Agency
has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and
commercial screen reading software. All features of the website are coded to allow individuals with vision and
other impairments to understand and use the website to the same degree as someone without disabilities. We welcome
feedback and can often resolve issues in a timely manner if they arise.
If you need any special assistance or accommodations:
South Feather Water & Power Agency has designated a compliance officer for website disability-related accommodations.
The compliance officer has received training in website accessibility and updates the site in accordance with those best
practices. Contact our accessibility officer to report an issue.
Compliance Procedures and Reports
In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards,
South Feather Water & Power Agency regularly scans its website to ensure ongoing compliance, and makes timely
changes to any inaccessible changes, if any are found.
Linked Documents and Third Parties
Please note that this site may link out to third-party websites, such as state or federal agencies, that do
not have accessible content. This site may also include documents provided by third parties included in our
agenda packets, for example. While we cannot control the accessibility of content provided by third parties,
we are happy to assist any member of the public with reading and accessing content on our site.